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Right choice for New Car Service

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Merry christmas from Clem Camage Motors
Our Queanbeyan workshop will be closed from COB on Friday 22nd December 2017 and will open for trading as normal on Monday 15th January 2018. Ensure you book in your car service well in advance!  

Did you know that you have the choice of where your vehicle is serviced, maintained and repaired, at competitive prices

Figure you might find a bargain in the end of year car sales or simply want a service for your new car? Here is some sound advice from Clem Camage Motors in Queanbeyan.

Aquisition of a new car is one of the most important investments you are likely to make, so it shows common sense to do your utmost to give it the care it deserves. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

Did you know that you have the choice of who you would like to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Dealers cannot force you to take the vehicle back to the dealer who sold it to you for service or repairs. Provided the work is carried out to the manfufacturers specifications by an acceptably skilled person and uses proper quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Clem Camage Motors mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Clem Camage Motors mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Clem Camage Motors will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the vehicle.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the disparity between manufacturer, statutory and extended warranties to avoid making the wrong selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be countermanded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be aware of new car dealers who try to sell you extra “express” or “extended” warranties, often for free, when buying your new vehicle. Generally these ‘added’ warranties may include quite prohibitive restrictions or provisions, often in a language that is difficult to follow. Many times these agreements provide barely any additional benefits not already addressed by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealer.

Such agreements are very unlikely to make much mention of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will have to drive to get your car serviced or extra waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


Trading Hours: Open Monday to Friday 8:00 am am to 5:00 pm 

Specialist Car Services